Forklift Buying FAQ

The questions fleet buyers ask before the first RFQ, answered the way we answer them in quotes — with numbers where numbers exist and honest gaps where they do not.

12 h
Average response during working time
60+
Export countries since 2009
98.5%
On-time delivery rate

The questions

Answered for the file

What information should an RFQ include?

The duty cycle, not just a tonnage: heaviest pallet with its load center, lift heights on the route, shift pattern, aisle widths, surfaces, and destination market. A quotation built on that list is checkable line by line.

How fast do you respond to a quote request?

Average response is within 12 hours during working time, from the Granvolt engineering team behind a 68,000 m² plant shipping 12,000 units a year.

What certifications do Granvolt trucks carry?

CE across the range, ISO 9001:2015 on the factory quality system, and TÜV Rheinland certification on the EP series lithium battery system. Every unit is 100% load-tested before shipment.

Do you supply electric, diesel and rough-terrain trucks?

Yes — EP lithium counterbalance (1.8–3.0 t), ST warehouse equipment, DF diesel counterbalance (3.0 and 5.0 t), the RT40 4WD rough-terrain truck, and AT attachments.

Can I get load charts before I buy?

Yes — full load charts accompany every fleet quotation, so capacity is read against your real load centers and heights before the purchase order.

Do you sell to distributors and dealers?

Yes. Contact us through the RFQ page with your market and volumes; the company page covers dealer and ODM arrangements.

Which battery platform do the electric trucks use?

The EP counterbalance line runs 80 V LiFePO4 with opportunity charging; the ST warehouse line runs 24 V lithium packs.

What happens if a part fails in service?

Trucks ship with the manufacturer maintenance specification, and our team supports parts identification against your serial and duty records through the same 12-hour response channel.

Ready to ask yours?

Send the duty cycle through the RFQ page — engineering responds within 12 hours on average.

Request a Quote

Other working scenarios

Cold storage, ports & heavy industry, construction and farms — scenario-first matching across the range.

Related reading

Selection guides, comparisons and maintenance notes from the Granvolt engineering team.